What We Collect and Why We Collect It
When you create an account, we collect the name, email address, and contact number you provide. If you deposit using JazzCash, Easypaisa, or Raast, we record transaction references and wallet identifiers to verify and reconcile payments — we do not store your full wallet PIN or
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bank credentials. We also collect device and session data such as IP address, browser type, and pages visited, which helps us detect unusual access patterns and keep your account secure. This data is used only for account management, payment processing, fraud prevention, and improving the platform
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experience. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those rails require to complete a transaction. Where local law in Pakistan sets specific requirements for how we handle resident data, we apply those requirements. Retention
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periods vary by data type: transaction records are kept for the period required under applicable financial rules, while browsing session logs are cleared on a rolling basis. You can ask us to confirm what data we hold about you at any time by reaching our support
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team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.